Privacy Policy

SepSolve Analytical Ltd is committed to protecting your privacy. We will only use the information collected about you lawfully (in accordance with the Data Protection Act 1998). 

In general, you can visit the website without identifying yourself or revealing any personal information. Our site is designed to inform interested users about SepSolve Analytical Ltd and to collect certain contact information from such users (including but not limited to name, email, street address, country and phone number). The submission of personal information is voluntary. 

We collect information about you for two purposes – firstly, to process your order, and secondly to provide you with the best possible service. This includes, but is not limited to, informing you of products and services available on this site as well as other products and services that we think may be of legitimate interest, to send you promotional information, and to provide you with an email newsletter.

We may provide the opportunity for you to forward copies of our technical documents or email newsletter to another person. We use your information in addition to your friend’s information to send them the document(s) and personalise the message.

Our policy is not to share, sell or give any of your personal information with third-parties (companies, individuals or organisations), except that we may pass your details to our authorised distribution partner in your country in order to support your relationship with us. We may share your personal information with other companies within the Schauenburg International Group, including Markes International, if we feel it will be beneficial or of interest for you to receive product or other marketing materials from them.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a ‘cookie’ that would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

The personal information that we hold will be held securely in accordance with our internal security policy and the law. By using our website you consent to the collection and use of your personal information as detailed in this privacy policy. 

Use of cookies on our website

Cookies are small text files that are placed on your computer by websites that you visit with your web browser. They are widely used across the internet in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.

We use the following cookies on our website:

  • A number of Google Analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports that help us to improve our website.
  • A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website.
  • A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example, to fill in one of our forms to contact us) and also to provide statistics on whether this is a visitor’s first visit to our site.

Get in touch

UK: 44 (0)1733 669222
USA: 1-888-379-3835